Refund policy

Refund & Return Policy

Effective Date: 22/07/2025

Thank you for choosing Divayur.com. We are committed to providing quality Ayurvedic products and services. Please read our policy carefully before making a purchase.

No Refund Policy

All sales made on Divayur.com are final. We do not offer refunds or exchanges for any products or services once the purchase is completed.

This applies to:

  • Digital products (e.g., eBooks, online consultations)

  • Physical products (e.g., herbal supplements, wellness kits)

  • Services (e.g., personalized health plans)

We recommend reviewing all product details and reaching out to us with any questions prior to purchase.

Exceptions – Refunds

Refunds may be considered only in the following rare cases:

  • The item received is damaged or defective.

  • You were charged incorrectly due to a technical error.

To request a review under these exceptions, please contact us within 48 hours of receiving your order:
📧 info@divayur.com
(Include your order number, a description of the issue, and supporting images if applicable.)

Return Policy

We accept returns only for damaged, defective, or wrongly delivered items.

  • You must notify us within 48 hours of delivery with proof (images/videos).

  • The product must be unused, sealed, and in original packaging.

  • Once your return request is approved, you will receive instructions to ship the product back.

  • Customers are responsible for the return shipping costs unless the return is due to our error.

Agreement

By making a purchase on Divayur.com, you agree to this No Refund & Return Policy.